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30% off Retail Prices - FREE Shipping over $100 - 100% Satisfaction Guarantee
Commercial Mat Source wants our customers to be completely satisfied with their Waterhog mat purchase. We offer a 100% satisfaction guarantee against manufacturer defect on all Waterhog mat orders.form.
All Waterhog mat orders require a return authorization for any product being exchanged or returned.
Please contact us within 7 days off the acceptance of your Waterhog mat product if your intent is to return the item. All Waterhog mat returns must be received within 30 days from the date the original mat order was placed.
Shipping costs associated with the return of the Waterhog mat product is the responsibility of the buyer unless the return is due to a manufacturer defect.
A 20% restocking fee is charged by the manufacturer and will be deducted from your refund. Unfortunately, we cannot waive this fee as we are charged this by the manufacturer.
Original shipping charges paid by Commercial Mat Source will be deducted from any refund given unless the return is due to a manufacturer defect.